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Terms & Conditions for Web Site Hosting Customers
Master Terms & Conditions for All Users
This Master Terms & Conditions Agreement (the "Master Agreement") is applicable to customers or users ("You") of ISOMEDIA, Inc., ISOMEDIA.COM LLC, and all other ISOMEDIA, Inc. affiliated entities ("ISOMEDIA"). ISOMEDIA, Inc. is a corporation organized under the laws of the state of Washington. Its address is: 2457 152nd Avenue NE, Redmond, WA 98052.
This Master Agreement specifies general terms and conditions You accept and agree to abide by when accessing or using any service provided by ISOMEDIA. In addition, a number of additional agreements ("Subsidiary Agreements") may also be integrated into this basic document depending on which ISOMEDIA provided services You utilize. The Subsidiary Agreements are incorporated herein by this reference and any reference to the Master Agreement herein includes those Subsidiary Agreements that are applicable to the ISOMEDIA services you utilize.
If You do not agree to be bound by the terms and conditions in this Master Agreement and any Subsidiary Agreements applicable to You, do not use or access ISOMEDIA's site or services. ISOMEDIA provides its services subject to your compliance with the terms and conditions herein.
Time is of the essence with regard to all terms and conditions in this Master Agreement.
This Master Agreement may be modified by ISOMEDIA at any time, without prior notification to You unless a separate agreement exists between You and ISOMEDIA which requires advance notification or approval of such changes. You agree to abide by the terms & conditions in this Master Agreement and all subsequent modifications of this Master Agreement. Failure to abide by these terms & conditions may, at ISOMEDIA's option, result in the termination of any or all services ISOMEDIA is providing to You.
Any notifications required by this Master Agreement may be delivered to You by electronic mail, and You consent to receive communications from ISOMEDIA electronically. ISOMEDIA's notification email address, which must be used in any official communication with ISOMEDIA, is notifications@isomedia.com. It is Your responsibility to ensure that ISOMEDIA has a valid email address for You on file. ISOMEDIA's inability to contact You via email due to a missing, inaccurate, incomplete, or inaccessible email address will remove ISOMEDIA's obligation to attempt to contact You further.
If any part of this Master Agreement is found to be unenforceable or unlawful, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.
Your continued use of the services provided by ISOMEDIA following ISOMEDIA's posting of any changes to this Master Agreement or any Subsidiary Agreement will constitute Your acceptance of such changes or modifications. If You do not agree to any such changes, do not continue to use the services or this site.
A current copy of this Master Agreement and all Subsidiary Agreements can be found at: http://www.isomedia.com/internet_index/terms_internet_index.shtml. The version of this Master Agreement stored at that URL is considered the current and binding version of this Master Agreement and any Subsidiary Agreement.
You may not enter into this Master Agreement (and thus may not use the services provided by ISOMEDIA) if You are less than 18 years old or if You are unable to make a legally binding contract with a Washington state corporation.
By accepting this Master Agreement, You agree that the location for any litigation arising out of this Master Agreement will be in King County, Washington, USA. You furthermore agree to waive all rights to request or enforce a change of such location (venue) and You agree that the prevailing party in any litigation brought under this Master Agreement will be entitled to receive reasonable attorney's fees and court costs from the other party.
ISOMEDIA has the right, but not the obligation, to monitor any activity and content associated with its sites or services. ISOMEDIA may investigate any complaint or reported violation of its policies and take any action it deems appropriate. Such action may include, but is not limited to, issuing warnings, suspension or termination of service, denying access, and/or removal of any materials on a hosted web site.
ISOMEDIA also reserves the right to report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other third parties. In order to cooperate with governmental request, to protect ISOMEDIA's systems and customers, or to ensure the integrity and operation of ISOMEDIA's business and systems, ISOMEDIA may access and disclose any information it considers necessary or appropriate, including but not limited to user contact details, IP addressing and traffic information, usage history and posted content. You hereby consent to such action by ISOMEDIA.
ISOMEDIA PROVIDES ITS WEB SITE AND SERVICES "AS IS" AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. ISOMEDIA FURTHER SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT FOR THE SERVICES AS PROVIDED. ISOMEDIA FURTHER DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES THAT THE SITE OR SERVICE WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, OR OPERATE WITHOUT ERROR.
IN NO EVENT SHALL ISOMEDIA OR ITS AFFILIATES BE LIABLE FOR ANY LOST PROFITS OR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF, RELATING TO, OR IN CONNECTION WITH, DIRECTLY OR INDIRECTLY, OR INTENTIONALLY OR NEGLIGENTLY, THE USE OF ISOMEDIA'S SITE, SERVICES OR THIS AGREEMENT.
ISOMEDIA'S LIABILITY TO ANY USER OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE LESSER OF (A) THE AMOUNT OF FEES YOU PAID TO ISOMEDIA IN THE TWELVE MONTH PERIOD DIRECTLY PRIOR TO THE ACTION GIVING RISE TO ALLEGED LIABILITY, OR (B) $100.
You agree not to knowingly transmit, or knowingly permit to be transmitted via any system You control or should control, to or across any site or service operated by ISOMEDIA, any content consisting of unsolicited commercial email or excessive amounts of commercial Usenet postings ("spam"), or any material designed to discover and/or breach the security systems of ISOMEDIA or any third party ("hacking"), or any content known to contain a software virus or Trojan horse ("infected material"), or any content otherwise illegal to possess or transmit under the laws or regulations of the State of Washington or the United States of America ("illegal content"). You agree not to fraudulently forge email headers, Usenet headers, IP packet information, or engage in any other activity designed to hide the point of origin of any content you transmit to or through the ISOMEDIA system ("spoofing"). Standard network techniques such as network address translation or e-mail proxies are not considered "spoofing." You agree not to knowingly attempt to cancel, supercede or otherwise interfere with email or Usenet posts other than those you originate ("cancel bots"). You agree not to use any third party site or service to promote an ISOMEDIA site or service in an abusive manner ("hostile redirection"). You agree not to place or store material on ISOMEDIA sites or services that infringe a third party's copyright or trademark rights, and/or are comprised in whole or in part of illegally obtained trade secrets ("illegal storage").
ISOMEDIA reserves the right to terminate Your service immediately and without notification if You or any system under Your control engages in the transmission of spam, hacking, transmission of infected material, transmission or possession of illegal content, spoofing, use of cancel bots, hostile redirection, acts of illegal storage, or any other violation of ISOMEDIA's Network Abuse Policies.
You acknowledge ISOMEDIA's right to take all available legal and technical steps, including remotely scanning Your ports, to prevent fraudulent or counterfeit e-mail from entering, utilizing or remaining within the ISOMEDIA system.
Per the Digital Millennium Copyright Act, ISOMEDIA is registered with the United States Patent and Trademark Office as an online service provider. ISOMEDIA's designated agent for notification of infringements is Stephen Milton (milton@isomedia.com). As such, ISOMEDIA will, upon notice of copyright infringement by the copyright holder, block outside access to any allegedly infringing materials. If the user in question gives counter-notice, ISOMEDIA will forward such counter-notice back to the copyright holder. If the copyright holder does not file a legal action against the user in question within 14 days, ISOMEDIA will re-instate access to the alleged infringing materials.
You acknowledge that the Internet is an inherently insecure environment and that any computer or other equipment You attach to the internet or to any network attached to the internet may become the target of computer hackers. You are solely responsible for keeping Your machines secure and free of viruses or other harmful programs that can directly or indirectly interfere with the operations of ISOMEDIA's sites and services, and that of third parties connected to its networks. You are solely responsible for guarding against and repairing Your computers and other systems from any infection by malicious code or unauthorized use.
ISOMEDIA will not be held liable for any charges or incidental fees that You may incur through the normal use of Your service. This includes, but is not limited to, long distance charges incurred by calling a long distance phone number to receive customer support or to connect to ISOMEDIA sites or services. You agree to be solely responsible for these fees.
You agree not to resell (or provide free of charge) any ISOMEDIA site or service to any third party without first entering into a Reseller Agreement with ISOMEDIA.
If You purchase services from ISOMEDIA in one to three month increments, no proration of Your prepaid fees will be made in the event of cancellation or termination of service. If You purchase services from ISOMEDIA in an increment longer than three months, in the event of termination or cancellation, and absent a contrary provision in Your service contract, You will be responsible for 50% of the balance of the remaining payments under Your service contract as of the date of Your cancellation or termination. If You purchase services from ISOMEDIA which included a rebate or a discount for length of contract and your service is cancelled or terminated prior to the end of that period, the discount will be revoked and you will be billed for and will be responsible for immediately paying the difference. ISOMEDIA reserves the right to reduce any refund by offsetting expenses ISOMEDIA may have occurred as a result of damages You or Your equipment may have caused. All equipment owned by ISOMEDIA must be promptly returned when your service ends.
You agree to pay when due for the valid charges for our services and agree that such timely payment is an essential condition for our service(s). ISOMEDIA will not pay interest on deposits unless required by law to do so. Faxed copies of signatures shall be as legally binding as original signatures. Any over billing errors must be reported to ISOMEDIA within 90 days of the error, and adjustments or refunds for errors over 90 days will not be made. ISOMEDIA reserves the right to bill you for any item that has not been billed to you and should have been.
You agree to pay for any expenses incurred with a third party vendor because of erroneous personal information you have provided to ISOMEDIA.
You agree not to solicit an offer for the sale of any good or service or an offer of employment to any ISOMEDIA employee. You agree not to offer any ISOMEDIA employee a commission, "spiff", gratuity or any other emolument for the performance of that employee's duties.
ISOMEDIA may unilaterally terminate this Master Agreement at any time, for any reason. You specifically waive Your right to sue or ability to assign Your rights for any losses. If You and ISOMEDIA enter into a separate service agreement that provides for a different termination process, that process will explicitly acknowledge and supercede this clause.
If You have questions or concerns about our terms and conditions, please send an e-mail to notifications@isomedia.com.
Additional Terms & Conditions for Internet Service Customers
This Additional Terms & Conditions Agreement for Internet Service Customers (the "ISP Agreement") is applicable to individuals or companies ("You") who have connected one or more devices to ISOMEDIA's network in anticipation of gaining access to the public internet and/or accessing mail andor web hosting services through ISOMEDIA.
This ISP Agreement is a subsidiary contract between the parties which is integrated into and considered a part of the Master Terms & Conditions Agreement (the "Master Agreement").
By attaching one or more devices to ISOMEDIA's network or by connecting to a mail or USENET news server provided by ISOMEDIA, You agree to and accept the terms of this ISP Agreement and the Master Agreement. If You do not agree to be bound by the terms and conditions in this ISP Agreement and the Master Agreement, do not attach any device to ISOMEDIA's network or attempt to connect to any mail or USENET news server provided by ISOMEDIA.
If any part of this ISP Agreement is found to be unenforceable or unlawful, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.
Continuing to attach one or more devices to ISOMEDIA's network or attempting to access a mail or USENET news service provided by ISOMEDIA following ISOMEDIA's posting of any changes to this ISP Agreement or the Master Agreement will constitute Your acceptance of such changes or modifications. If You do not agree to any changes to this ISP Agreement or the Master Agreement, do not attach any device to ISOMEDIA's network or attempt to connect to any mail or USENET news server provided by ISOMEDIA.
A current copy of this ISP Agreement, the Master Agreement and all subsidiary agreements can be found at: http://www.isomedia.com/internet_index/terms_internet_index.shtml. The version of this ISP Agreement stored at that URL is considered the current and binding version of this ISP Agreement.
Additional terms and conditions applicable to You are as follows:
1) You agree that ISOMEDIA has no responsibility to cache or maintain email or USENET news postings sent either to or from Your account. You agree that ISOMEDIA has no obligation to deliver email or USENET news postings sent either to or from Your account.
2) ISOMEDIA will route Your domain name into its network. In the event You also elects to have ISOMEDIA register a domain name on Your behalf with a certified registrar, ISOMEDIA will do so with the understanding that ISOMEDIA is not responsible for the ownership, control, or use of the domain name. In addition to fees required by ISOMEDIA to perform such domain registration services, You will be also responsible for all fees of the certified registrar for its domain name services. You agree to comply with the rules and procedures of the applicable domain name registries, registrars or other authorities. You represent that neither the registration nor the use of its domain name will infringe on the rights of third parties. You agree to the "Domain Registration Terms and Conditions" as set out on www.isomedia.com.
3) You agree that if You elect to use an ISOMEDIA spam and/or virus filtering service that You release ISOMEDIA from any and all obligation to cache or maintain such email, any responsibility for errors or omissions introduced when ISOMEDIA's services alter or delete such email, and/or any obligation to deliver such email either to or from Your account.
4) You agree that if You elect to use an ISOMEDIA spam and/or virus filtering service that You understand that such services are not perfect and that the use of such services will reduce, but not eliminate, the spam and/or virus infected email You may receive.
5) You agree that You do not own or have any right, title or interest in Your email address if that address is a part of an ISOMEDIA-owned domain (such as isomedia.com), and that ISOMEDIA may change Your email address at any time for any reason, and that ISOMEDIA has no obligation to forward email sent to any email address You may maintain or may have once maintained on any ISOMEDIA system to any other account You may currently or in the future maintain either on an ISOMEDIA system or a third party system.
6) You accept and understand that ISOMEDIA does not review email or USENET news postings sent to or from Your account and is not responsible for their content. You accept and understand that ISOMEDIA may, from time to time, at Your request or on its own initiative, examine the contents of email directed to or from Your account for network administration and troubleshooting, and that You will not be informed of such examination, nor will Your permission be required to conduct such an examination. You accept and understand that email sent to and from Your account is not private.
7) ISOMEDIA may, from time to time, without notification or permission, alter inbound email to Your account to remove unsolicited commercial messages from competitive services.
8) You agree that ISOMEDIA does not have any responsibility to notify any third party that Your email address has changed, or that Your email privileges have been revoked or suspended, and that ISOMEDIA may, at its sole discretion and without notice, reject incoming emails sent to an email address which has been suspended or revoked, and that if it does so, it bears no obligation to notify the sender or You that the email has been rejected.
9) You agree that if ISOMEDIA is providing DNS hosting services (where ISOMEDIA's systems are recognized as the authoritative source for DNS entries in Your domain or domains), that ISOMEDIA is not obligated to ensure that (a) the DNS system is correctly configured, (b) Your DNS entries will be properly resolved, or (c) ISOMEDIA's DNS systems will be continuously available on an uninterrupted basis. You further acknowledge that it is Your responsibility to test ISOMEDIA's implementation of Your DNS hosting and notify ISOMEDIA of any misconfiguration or error in that implementation.
10) You agree that if ISOMEDIA is providing DNS hosting services (where ISOMEDIA's systems are recognized as the authoritative source for DNS entries in Your domain or domains), that You will provide any requested additions or changes in Your domain's DNS Host, MX, Alias, or other records to ISOMEDIA via email at dns_admin@isomedia.com, and that the number of such changes or entries shall not be unreasonable.
11) If You are separately maintaining Your DNS and domain registrations with a domain name registrar, You agree that ISOMEDIA has no obligation to ensure that Your domain registration is maintained in a current status by the registrar, INTERNIC, or any third party. You are solely responsible for ensuring that Your domain registration is kept current and accurate and that Your account (if any) with Your registrar is kept current. If ISOMEDIA is acting as Your agent to manage Your account with Your registrar, this clause will have no effect.
12) In the event that Your DNS hosting arrangement with ISOMEDIA is terminated, You agree that ISOMEDIA has no obligation to provide DNS files, settings, or any other material related to Your DNS entries in ISOMEDIA's DNS system to You or any third party, and You agree that ISOMEDIA has no obligation to forward DNS requests to or from Your new DNS host.
13) You understand and agree that the internet contains unedited materials, some of which are sexually explicit or may be offensive. You access such materials at Your own risk. ISOMEDIA has no control over and accepts no liability or responsibility whatsoever for such materials.
14) Any IP number assigned to You will only be used for the agreed Service. Upon IP address reassignment or expiration, service cancellation, or termination of this Agreement, You agree to promptly relinquish to ISOMEDIA any IP addresses or address blocks previously assigned to You by ISOMEDIA. ISOMEDIA reserves the right to reclaim from You any assigned IP addresses that are not used by You within 120 days of their assignment. All Classless Inter-Domain Routing ("CIDR") network numbers that may be required for the Service shall be provided solely by ISOMEDIA. When the Service ends, all CIDR numbers must be relinquished to ISOMEDIA for reallocation to other customers and will not be available for continued use by You.
15) Except as otherwise set forth in your Internet Service Order, the Service provided herein is exclusive of all other telecommunications services (the "Telco") which may be required to establish connection for You to ISOMEDIA, and all such costs and the associated terms and conditions required by the Telco to perform such services shall be directly between You and Telco provider.
16) In the event of a service interruption for a full calendar day, ISOMEDIA will provide an additional day of service at the end of the stated term for each day You experience this problem. This is the sole remedy available to You for Service disputes and will be granted solely by ISOMEDIA. A "service interruption" for this purpose does not include periods when all or part of the network is unavailable due to (i) scheduled network normal maintenance (with at least 24 hours advance notice to You), (ii) failure or malfunction of equipment, applications or systems not owned or not controlled by ISOMEDIA or its 3rd party providers, (iii) malfunction or inappropriate engineering of Your network, applications, equipment, or facilities, (iv) negligence and acts or omissions of You, Your customers, employees, contractors or agents or Your end users, or (v) circumstances or causes beyond the control of ISOMEDIA or its third party providers, including but not limited to fire, flood, severe storms, earthquake, volcanic eruption, or acts of war or terrorism. You must give ISOMEDIA notice of any such service interruption or claim for service credits within 30 days of the event related to the claim.
17) Telecommunications circuits provided by ISOMEDIA to You are subject to varying State and Federal taxes depending upon the location of the installed Service. These costs to ISOMEDIA may be passed on to You as a "Telecommunications Surcharge". For customers in Washington State this surcharge is 12%); for customers residing outside of Washington State this surcharge is 5%.
18) ISOMEDIA provides ISP services on the basis of reasonable availability. It may, without notice, disconnect all or part of its network from external internet connections for maintenance, equipment replacement, or for network security. You agree that ISOMEDIA's failure to maintain uninterrupted or continuous connection to the internet at any rate of transmission including total service outage is not cause for termination of any service agreement You may have entered into with ISOMEDIA, nor is it cause for reimbursement of any damages or harm that may be caused by such interruptions. You agree that You understand that the nature of the internet and the TCP/IP network protocol used by internet services defines no specific quality of service, and that packets transmitted to or from ISOMEDIA and/or to or from the internet may be lost in transmission, misrouted by ISOMEDIA equipment or the equipment of third parties, or delayed by network latency.
19) This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors. Because of credit and other constraints You may not assign this Agreement without the prior written consent of ISOMEDIA.
In addition to any other remedies, if You fail to adhere to the above ISP Terms & Conditions, ISOMEDIA may, at its discretion, suspend or terminate any services ISOMEDIA is providing to You. You specifically waive Your right to sue or ability to assign rights for any losses. If You and ISOMEDIA enter into a separate service agreement that provides for a different termination process, that process will explicitly acknowledge and supercede this paragraph.
Network Abuse Policies
System abuse is strictly prohibited. ISOMEDIA.COM may terminate or modify service immediately and may bill for any resulting support charges if the client engages in system abuse. Following is a list of actions, which are defined to be system abuse. This list is non-exclusive; any action about which there is any doubt should be referred to ISOMEDIA.COM for evaluation.
Actions which constitute system abuse include, but are not limited to:
1) Attempting to circumvent user authentication or security of any host, network, or account on ISOMEDIA.COM systems or the Internet at large ("cracking").
2) Attempting, in any way, to interfere with or deny service to any user or any host on the Internet.
3) Forging email or USENET posting header information.
4) Sending large numbers of unsolicited mail messages (i.e."junk mail") this includes adding or attempting to add addresses to any mailing list without explicit positive consent of the addressee.
5) Forwarding or posting "chain letters" (multiple forwarding) of any type.
6) Posting inappropriate messages to USENET newsgroups e.g., posting large numbers of unsolicited posts indiscriminately ("spamming"), or posting encoded binary files to USENET newsgroups not specifically named for that purpose.
7) Attempting to cancel, supersede, or otherwise interfere with email or USENET posts other than one's own.
8) Engaging in harassment, whether through language, frequency, or size of messages.
9) Using an account at another provider to promote an ISOMEDIA.COM Web site in an abusive manner.
10) Using an ISOMEDIA.COM account or network connection to collect replies to messages sent from another provider which violate these rules or those of that provider.
11) Reselling ISOMEDIA.COM services to third parties who do not abide by these guidelines.
12) Placement of copyrighted or trademarked information on servers maintained by ISOMEDIA.COM.
13) Using ISOMEDIA's system or equipment in support of activities that would, if conducted on ISOMEDIA's system, violate ISOMEDIA's Network Abuse Policies.
14) Any activity which ISOMEDIA believes, in its sole judgment, to be in support of spamming activities.
Transmission of Unsolicited Bulk E-Mail
ISOMEDIA does not authorize the use of its proprietary computers and computer network to accept, transmit or distribute unsolicited bulk e-mail sent from the internet to its customers. ISOMEDIA does not authorize the harvesting or collection of screen names from its equipment or customers for the purpose of sending unsolicited bulk e-mail. ISOMEDIA reserves the right to take all legal and technical steps available to prevent unsolicited bulk e-mail or other unauthorized e-mail from entering, utilizing or remaining within the ISOMEDIA system. Unauthorized use of the ISOMEDIA system in connection with the transmission of unsolicited bulk e-mail or conterfeit or misleading e-mail may result in substantial civil penalties against the sender, including those provided by the Washington Commercial Electronic Mail Act (Wash. Rev. Code Chapter 19.190 et seq.) and the federal Computer Fraud and Abuse Act (18 U.S.C. sections 1030 et seq.).
Domain Registration Terms and Conditions
1. AGREEMENT.
In this Registration Agreement ("Agreement") "you" and "your" refer to each customer, "we", "us" and "our" refer to Abacus America, Inc. dba Names4Ever Domain Names, San Diego, CA and "Services" refers to the domain name registration services provided by us through ISOMEDIA.COM, the Registration Service Provider ("RSP"). This Agreement explains our obligations to you, and explains your obligations to us for various Services.
2. SELECTION OF A DOMAIN NAME.
You represent that, to the best of the your knowledge and belief, neither the registration of the Second Level Domain (SLD) name nor the manner in which it is directly or indirectly used infringes the legal rights of a third party and that the Domain Name is not being registered for any unlawful purpose.
3. FEES.
As consideration for the services you have selected, you agree to pay to us, or your respective RSP who remits payment to us on your behalf, the applicable service(s) fees. All fees payable hereunder are non-refundable. As further consideration for the Services, you agree to: (1) provide certain current, complete and accurate information about you as required by the registration process and (2) maintain and update this information as needed to keep it current, complete and accurate. All such information shall be referred to as account information ("Account Information"). You, by completing and submitting this Agreement represent that the statements in your application are true.
4. TERM.
You agree that the Registration Agreement will remain in full force during the length of the term of your Domain Name Registration. Should you choose to renew or otherwise lengthen the term of your Domain Name Registration, then the term of this Registration Agreement will be extended accordingly. This Agreement will remain in full force during the length of the term of your Domain Name Registration as selected, recorded, and paid for upon registration of the Domain Name. Should you transfer your domain name or should the domain name otherwise be transferred due to another registrar, the terms and conditions of this contract shall cease and shall be replaced by the contractual terms in force for the purpose of registering domain names then in force between SLD holders and the new registrar.
5. MODIFICATIONS TO AGREEMENT.
You agree, during the period of this Agreement, that we may: (1) revise the terms and conditions of this Agreement; and (2) change the services provided under this Agreement. Any such revision or change will be binding and effective immediately on posting of the revised Agreement or change to the Services on our web site, or on notification to you by e-mail or regular mail as per the Notices section of this Agreement. You agree to review our web site, including the Agreement, periodically to be aware of any such revisions. If you do not agree with any revision to the Agreement, you may terminate this Agreement at any time by providing us with notice by e-mail or regular mail as per the Notices section of this Agreement. Notice of your termination will be effective on receipt and processing by us. You agree that, by continuing to use the Services following notice of any revision to this Agreement or change in Services, you shall abide by any such revisions or changes. You further agree to abide by the ICANN Uniform Dispute Resolution Policy ("Dispute Policy") as amended from time to time. You agree that by maintaining the reservation or registration of your domain name after modifications to the Dispute Policy become effective you have agreed to these modifications. You acknowledge that if you do not agree to any such modifications, you may request that your domain name be deleted from the domain name database.
6. MODIFICATIONS TO YOUR ACCOUNT.
In order to change any of your account information with us, you must use your Account Identifier and Password that you selected when you opened your account with us. Please safeguard your Account Identifier and Password from any unauthorized use. In no event will we be liable for the unauthorized use or misuse of your Account Identifier or Password.
7. DOMAIN NAME DISPUTE POLICY.
If you reserved or registered a domain name through us, or transferred a domain name to us from another registrar, you agree to be bound by the Dispute Policy which is incorporated herein and made a part of this Agreement by reference. The current version of the Dispute Policy may be found here. Please take the time to familiarize yourself with this policy.
8. DOMAIN NAME DISPUTES.
You agree that, if the registration or reservation of your domain name is challenged by a third party, you will be subject to the provisions specified in the Dispute Policy in effect at the time of the dispute. You agree that in the event a domain name dispute arises with any third party, you will indemnify and hold us harmless pursuant to the terms and conditions contained in the Dispute Policy. For any dispute, you agree to submit to the jurisdiction of the courts of the State of Washington for an action against the RSP and the courts of California for an action against us.
9. ICANN POLICY.
You agree that your registration of the SLD name shall be subject to suspension, cancellation, or transfer pursuant to any ICANN-adopted policy, or pursuant to any registrar or registry procedure not inconsistent with an ICANN-adopted policy, (1) to correct mistakes by Registrar or the Registry in registering the name or (2) for the resolution of disputes concerning the SLD name.
10. AGENCY.
Should you intend to license use of a domain name to a third party you shall nonetheless be the SLD holder of record and are therefore responsible for providing your own full contact information and for providing and updating accurate technical and administrative contact information adequate to facilitate timely resolution of any problems that arise in connection with the SLD. You shall accept liability for harm caused by wrongful use of the SLD, unless you promptly disclose the identity of the licensee to the party providing you reasonable evidence of actionable harm. You also represent that you have provided notice of the terms and conditions in this Agreement to the third party and that the third party agrees to the terms of Disclosure and Use of Registration Information (section 19 of this Agreement).
11. ANNOUNCEMENTS.
We and the RSP reserve the right to distribute information to you that is pertinent to the quality or operation of our services and those of our service partners. These announcements will be predominately informative in nature and may include notices describing changes, upgrades, new products or other information to add security or to enhance your identity on the Internet.
12. LIMITATION OF LIABILITY.
You agree that our entire liability, and your exclusive remedy, with respect to any Services provided under this Agreement and any breach of this Agreement is solely limited to the amount you paid for such Services. We and our contractors shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of the Services or for the cost of procurement of substitute services. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states, our liability is limited to the extent permitted by law. We disclaim any and all loss or liability resulting from, but not limited to: (1) loss or liability resulting from access delays or access interruptions; (2) loss or liability resulting from data non-delivery or data mis-delivery; (3) loss or liability resulting from acts of God; (4) loss or liability resulting from the unauthorized use or misuse of your account identifier or password; (5) loss or liability resulting from errors, omissions, or misstatements in any and all information or services(s) provided under this Agreement; (6) loss or liability resulting from the interruption of your Services or business. You agree that we will not be liable for any loss of registration and use of your domain name, or for interruption of business, or any indirect, special, incidental, or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages. In no event shall our maximum liability exceed five hundred dollars ($500.00).
13. INDEMNITY.
You agree to release, indemnify, and hold us, our contractors, agents, employees, officers, directors and affiliates harmless, including without limitation VeriSign, Inc., and the directors, officers, employees and agents of each of them, including attorney's fees, from all liabilities, claims and expenses of third parties relating to or arising under this Agreement, the Services provided hereunder or your use of the Services, including without limitation infringement by you, or someone else using the Services with your computer, of any intellectual property or other proprietary right of any person or entity, or from the violation of any of our operating rules or policy relating to the service(s) provided. You also agree to release, indemnify and hold us harmless pursuant to the terms and conditions contained in the Dispute Policy. When we are threatened with suit by a third party, we may seek written assurances from you concerning your promise to indemnify us; your failure to provide those assurances may be considered by us to be a breach of your Agreement and may result in deactivation of your domain name.
14. TRANSFER OF OWNERSHIP.
The person named as registrant on the WHOIS shall be the registered name holder. The person named as administrative contact at the time the controlling user name and password are secured shall be deemed the designate of the registrant with the authority to manage the domain name. You agree that prior to transferring ownership of your domain name to another person (the Transferee") you shall require the Transferee to agree, in writing to be bound by all the terms and conditions of this Agreement. Your domain name will not be transferred until we receive such written assurances or other reasonable assurance that the Transferee has been bound by the contractual terms of this Agreement (such reasonable assurance as determined by us in our sole discretion) along with the applicable transfer fee. If the Transferee fails to be bound in a reasonable fashion (as determine by us in our sole discretion) to the terms and conditions in this Agreement, any such transfer will be null and void.
15. BREACH.
You agree that failure to abide by any provision of this Agreement, any operating rule or policy or the Dispute Policy provided by us, may be considered by us to be a material breach and that we may provide a written notice, describing the breach, to you. If within thirty (30) calendar days of the date of such notice, you fail to provide evidence, which is reasonably satisfactory to us, that you have not breached your obligations under the Agreement, then we may delete the registration or reservation of your domain name. Any such breach by you shall not be deemed to be excused simply because we did not act earlier in response to that or any other breach by you.
16. NO NAME GUARANTY.
You agree that, by registration or reservation of your chosen domain name, such registration or reservation does not confer immunity from objection to either the registration, reservation, or use of the domain name.
17. DISCLAIMER OF WARRANTIES.
You agree that your use of our Services is solely at your own risk. You agree that such Services are provided on an "as is," "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Services will be uninterrupted, timely, secure, or error free; nor do we make any warranty as to the results that may be obtained from the use of the Services or as to the accuracy or reliability of any information obtained through the Services or that defects in the Services will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Services is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Services or any transactions entered into through the Services. No advice or information, whether oral or written, obtained by you from us or through the Services shall create any warranty not expressly made herein.
18. INFORMATION.
As part of the registration process, you are required to provide us certain information and to update us promptly as such information changes such that our records are current, complete and accurate. You are obliged to provide us the following information:
i) Your name and postal address (or, if different, that of the domain name holder); ii) The domain name being registered; iii) The name, postal address, e-mail address, and voice and fax (if available) telephone numbers of the administrative contact for the domain name; and iv) The name, postal address, e-mail address, and voice and fax (if available) telephone numbers of the billing contact for the domain name. Any other information which we request from you at registration is voluntary. Any voluntary information we request is collected such that we can continue to improve the products and services offered to you through your RSP.
19. DISCLOSURE AND USE OF REGISTRATION INFORMATION.
You agree and acknowledge that we will make domain name registration information you provide available to ICANN, to the registry administrators, and to other third parties as ICANN and applicable laws may require or permit. You further agree and acknowledge that we may make publicly available, or directly available to third party vendors, some, or all, of the domain name registration information you provide, for purposes of inspection (such as through our WHOIS service) or other purposes as required or permitted by ICANN and the applicable laws.
You hereby consent to any and all such disclosures and use of, and guidelines, limits and restrictions on disclosure or use of, information provided by you in connection with the registration of a domain name (including any updates to such information), whether during or after the term of your registration of the domain name. You hereby irrevocably waive any and all claims and causes of action you may have arising from such disclosure or use of your domain name registration information by us.
You may access your domain name registration information in our possession to review, modify or update such information, by accessing our domain manager service, or similar service, made available by us through your RSP.
We will not process data about any identified or identifiable natural person that we obtain from you in a way incompatible with the purposes and other limitations which we describe in this Agreement.
We will take reasonable precautions to protect the information we obtain from you from our loss, misuse, unauthorized access or disclosure, alteration or destruction of that information.
20. REVOCATION.
Your wilful provision of inaccurate or unreliable information, your wilful failure promptly to update information provided to us, or any failure to respond to inquiries by us addressed to the email address of the registrant, the administrative, billing or technical contact appearing in the WHOIS directory with respect to a domain name concerning the accuracy of contact details associated with the registration shall constitute a material breach of this Agreement and be a basis for cancellation of the domain name registration. Any information collected by us concerning an identified or identifiable natural person will be used in connection with the registration of your domain name(s) and for the purposes of this Agreement and as required or permitted by the ICANN Agreement or an ICANN/Registry Operator policy.
21. RIGHT OF REFUSAL.
We, in our sole discretion, reserve the right to refuse to register or reserve your chosen domain name or register you for other Services within thirty (30) calendar days from receipt of your payment for such Services. In the event we do not register or reserve your domain name or register you for other Services, or we delete your domain name or other Services within such thirty (30) calendar day period, we agree to refund your applicable fee(s). You agree that we shall not be liable to you for loss or damages that may result from our refusal to register, reserve, or delete your domain name or register you for other Services.
22. SEVERABILITY.
You agree that the terms of this Agreement are severable. If any term or provision is declared invalid or unenforceable, that term or provision will be construed consistent with applicable law as nearly as possible to reflect the original intentions of the parties, and the remaining terms and provisions will remain in full force and effect.
23. NON-AGENCY.
Nothing contained in this Agreement or the Dispute Policy shall be construed as creating any agency, partnership, or other form of joint enterprise between the parties.
24. NON-WAIVER.
Our failure to require performance by you of any provision hereof shall not affect the full right to require such performance at any time thereafter; nor shall the waiver by us of a breach of any provision hereof be taken or held to be a waiver of the provision itself.
25. NOTICES.
Any notice, direction or other communication given under this Agreement shall be in writing and given by sending it via e-mail or via regular mail. In the case of e-mail, valid notice shall only have been deemed to have been given when an electronic confirmation of delivery has been obtained by the sender. In the case of e-mail notification to the RSP at registrar@isomedia.com or, in the case of notice to you, at the e-mail address provided by you in your WHOIS record. Any e-mail communication shall be deemed to have been validly and effectively given on the date of such communication, if such date is a business day and such delivery was made prior to 4:00 p.m. EST, otherwise it will be deemed to have been delivered on the next business day. In the case of regular mail notice, valid notice shall be deemed to have been validly and effectively given 5 business days after the date of mailing and, in the case of notification to the RSP shall be sent to ISOMEDIA.COM, Domain Registrar, 2457 152nd Ave NE, Redmond, WA 98052; and in the case of notification to you shall be to the address specified in the "Administrative Contact" in your WHOIS record.
26. ENTIRETY.
You agree that this Agreement, the rules and policies published by us and the Dispute Policy are the complete and exclusive agreement between you and us regarding our Services. This Agreement and the Dispute Policy supersede all prior agreements and understandings, whether established by custom, practice, policy or precedent.
27. GOVERNING LAW.
THIS AGREEMENT SHALL BE GOVERNED BY AND INTERPRETED AND ENFORCED IN ACCORDANCE WITH THE LAWS OF THE STATE OF WASHINGTON AND THE FEDERAL LAWS OF THE UNITED STATES APPLICABLE THEREIN WITHOUT REFERENCE TO RULES GOVERNING CHOICE OF LAWS. ANY ACTION AGAINST THE RSP RELATING TO THIS AGREEMENT MUST BE BROUGHT IN WASHINGTON AND ANY ACTION AGAINST US MUST BE BROUGHT IN SOUTHERN CALIFORNIA, AND YOU IRREVOCABLY CONSENT TO THE JURISDICTION OF SUCH COURTS.
28. INFANCY.
You attest that you are of legal age to enter into this Agreement.
29. ACCEPTANCE OF AGREEMENT.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF THE SERVICE AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE OR STATEMENT OTHER THAN AS SET FORTH IN THIS AGREEMENT.
Uniform Domain Name Dispute Resolution Policy
Policy Adopted: August 26, 1999 Implementation Documents Approved: October 24, 1999
Notes:
1. This policy is now in effect. See www.icann.org/udrp/udrp-schedule.htm for the implementation schedule.
2. This policy has been adopted by all accredited domain-name registrars for domain names ending in .com, .net, and .org. It has also been adopted by certain managers of country-code top-level domains (e.g., .nu, .tv, .ws).
3. The policy is between the registrar (or other registration authority in the case of a country-code top-level domain) and its customer (the domain-name holder or registrant). Thus, the policy uses "we" and "our" to refer to the registrar and it uses "you" and "your" to refer to the domain-name holder.
Uniform Domain Name Dispute Resolution Policy
(As Approved by ICANN on October 24, 1999)
1. Purpose.
This Uniform Domain Name Dispute Resolution Policy (the "Policy") has been adopted by the Internet Corporation for Assigned Names and Numbers ("ICANN"), is incorporated by reference into your Registration Agreement, and sets forth the terms and conditions in connection with a dispute between you and any party other than us (the registrar) over the registration and use of an Internet domain name registered by you. Proceedings under Paragraph 4 of this Policy will be conducted according to the Rules for Uniform Domain Name Dispute Resolution Policy (the "Rules of Procedure"), which are available at www.icann.org/udrp/udrp-rules-24oct99.htm, and the selected administrative-dispute-resolution service provider's supplemental rules.
2. Your Representations.
By applying to register a domain name, or by asking us to maintain or renew a domain name registration, you hereby represent and warrant to us that (a) the statements that you made in your Registration Agreement are complete and accurate; (b) to your knowledge, the registration of the domain name will not infringe upon or otherwise violate the rights of any third party; (c) you are not registering the domain name for an unlawful purpose; and (d) you will not knowingly use the domain name in violation of any applicable laws or regulations. It is your responsibility to determine whether your domain name registration infringes or violates someone else's rights.
3. Cancellations, Transfers, and Changes.
We will cancel, transfer or otherwise make changes to domain name registrations under the following circumstances:
a. subject to the provisions of Paragraph 8, our receipt of written or appropriate electronic instructions from you or your authorized agent to take such action;
b. our receipt of an order from a court or arbitral tribunal, in each case of competent jurisdiction, requiring such action; and/or
c. our receipt of a decision of an Administrative Panel requiring such action in any administrative proceeding to which you were a party and which was conducted under this Policy or a later version of this Policy adopted by ICANN. (See Paragraph 4(i) and (k) below.)
We may also cancel, transfer or otherwise make changes to a domain name registration in accordance with the terms of your Registration Agreement or other legal requirements.
4. Mandatory Administrative Proceeding.
This Paragraph sets forth the type of disputes for which you are required to submit to a mandatory administrative proceeding. These proceedings will be conducted before one of the administrative-dispute-resolution service providers listed at www.icann.org/udrp/approved-providers.htm (each, a "Provider").
a. Applicable Disputes. You are required to submit to a mandatory administrative proceeding in the event that a third party (a "complainant") asserts to the applicable Provider, in compliance with the Rules of Procedure, that
(i) your domain name is identical or confusingly similar to a trademark or service mark in which the complainant has rights; and
(ii) you have no rights or legitimate interests in respect of the domain name; and
(iii) your domain name has been registered and is being used in bad faith.
In the administrative proceeding, the complainant must prove that each of these three elements are present.
b. Evidence of Registration and Use in Bad Faith. For the purposes of Paragraph 4(a)(iii), the following circumstances, in particular but without limitation, if found by the Panel to be present, shall be evidence of the registration and use of a domain name in bad faith:
(i) circumstances indicating that you have registered or you have acquired the domain name primarily for the purpose of selling, renting, or otherwise transferring the domain name registration to the complainant who is the owner of the trademark or service mark or to a competitor of that complainant, for valuable consideration in excess of your documented out-of-pocket costs directly related to the domain name; or
(ii) you have registered the domain name in order to prevent the owner of the trademark or service mark from reflecting the mark in a corresponding domain name, provided that you have engaged in a pattern of such conduct; or
(iii) you have registered the domain name primarily for the purpose of disrupting the business of a competitor; or
(iv) by using the domain name, you have intentionally attempted to attract, for commercial gain, Internet users to your web site or other on-line location, by creating a likelihood of confusion with the complainant's mark as to the source, sponsorship, affiliation, or endorsement of your web site or location or of a product or service on your web site or location.
c. How to Demonstrate Your Rights to and Legitimate Interests in the Domain Name in Responding to a Complaint. When you receive a complaint, you should refer to Paragraph 5 of the Rules of Procedure in determining how your response should be prepared. Any of the following circumstances, in particular but without limitation, if found by the Panel to be proved based on its evaluation of all evidence presented, shall demonstrate your rights or legitimate interests to the domain name for purposes of Paragraph 4(a)(ii):
(i) before any notice to you of the dispute, your use of, or demonstrable preparations to use, the domain name or a name corresponding to the domain name in connection with a bona fide offering of goods or services; or
(ii) you (as an individual, business, or other organization) have been commonly known by the domain name, even if you have acquired no trademark or service mark rights; or
(iii) you are making a legitimate noncommercial or fair use of the domain name, without intent for commercial gain to misleadingly divert consumers or to tarnish the trademark or service mark at issue.
d. Selection of Provider. The complainant shall select the Provider from among those approved by ICANN by submitting the complaint to that Provider. The selected Provider will administer the proceeding, except in cases of consolidation as described in Paragraph 4(f).
e. Initiation of Proceeding and Process and Appointment of Administrative Panel. The Rules of Procedure state the process for initiating and conducting a proceeding and for appointing the panel that will decide the dispute (the "Administrative Panel").
f. Consolidation. In the event of multiple disputes between you and a complainant, either you or the complainant may petition to consolidate the disputes before a single Administrative Panel. This petition shall be made to the first Administrative Panel appointed to hear a pending dispute between the parties. This Administrative Panel may consolidate before it any or all such disputes in its sole discretion, provided that the disputes being consolidated are governed by this Policy or a later version of this Policy adopted by ICANN.
g. Fees. All fees charged by a Provider in connection with any dispute before an Administrative Panel pursuant to this Policy shall be paid by the complainant, except in cases where you elect to expand the Administrative Panel from one to three panelists as provided in Paragraph 5(b)(iv) of the Rules of Procedure, in which case all fees will be split evenly by you and the complainant.
h. Our Involvement in Administrative Proceedings. We do not, and will not, participate in the administration or conduct of any proceeding before an Administrative Panel. In addition, we will not be liable as a result of any decisions rendered by the Administrative Panel.
i. Remedies. The remedies available to a complainant pursuant to any proceeding before an Administrative Panel shall be limited to requiring the cancellation of your domain name or the transfer of your domain name registration to the complainant.
j. Notification and Publication. The Provider shall notify us of any decision made by an Administrative Panel with respect to a domain name you have registered with us. All decisions under this Policy will be published in full over the Internet, except when an Administrative Panel determines in an exceptional case to redact portions of its decision.
k. Availability of Court Proceedings. The mandatory administrative proceeding requirements set forth in Paragraph 4 shall not prevent either you or the complainant from submitting the dispute to a court of competent jurisdiction for independent resolution before such mandatory administrative proceeding is commenced or after such proceeding is concluded. If an Administrative Panel decides that your domain name registration should be canceled or transferred, we will wait ten (10) business days (as observed in the location of our principal office) after we are informed by the applicable Provider of the Administrative Panel's decision before implementing that decision. We will then implement the decision unless we have received from you during that ten (10) business day period official documentation (such as a copy of a complaint, file-stamped by the clerk of the court) that you have commenced a lawsuit against the complainant in a jurisdiction to which the complainant has submitted under Paragraph 3(b)(xiii) of the Rules of Procedure. (In general, that jurisdiction is either the location of our principal office or of your address as shown in our Whois database. See Paragraphs 1 and 3(b)(xiii) of the Rules of Procedure for details.) If we receive such documentation within the ten (10) business day period, we will not implement the Administrative Panel's decision, and we will take no further action, until we receive (i) evidence satisfactory to us of a resolution between the parties; (ii) evidence satisfactory to us that your lawsuit has been dismissed or withdrawn; or (iii) a copy of an order from such court dismissing your lawsuit or ordering that you do not have the right to continue to use your domain name.
5. All Other Disputes and Litigation.
All other disputes between you and any party other than us regarding your domain name registration that are not brought pursuant to the mandatory administrative proceeding provisions of Paragraph 4 shall be resolved between you and such other party through any court, arbitration or other proceeding that may be available.
6. Our Involvement in Disputes.
We will not participate in any way in any dispute between you and any party other than us regarding the registration and use of your domain name. You shall not name us as a party or otherwise include us in any such proceeding. In the event that we are named as a party in any such proceeding, we reserve the right to raise any and all defenses deemed appropriate, and to take any other action necessary to defend ourselves.
7. Maintaining the Status Quo.
We will not cancel, transfer, activate, deactivate, or otherwise change the status of any domain name registration under this Policy except as provided in Paragraph 3 above.
8. Transfers During a Dispute.
a. Transfers of a Domain Name to a New Holder. You may not transfer your domain name registration to another holder (i) during a pending administrative proceeding brought pursuant to Paragraph 4 or for a period of fifteen (15) business days (as observed in the location of our principal place of business) after such proceeding is concluded; or (ii) during a pending court proceeding or arbitration commenced regarding your domain name unless the party to whom the domain name registration is being transferred agrees, in writing, to be bound by the decision of the court or arbitrator. We reserve the right to cancel any transfer of a domain name registration to another holder that is made in violation of this subparagraph.
b. Changing Registrars. You may not transfer your domain name registration to another registrar during a pending administrative proceeding brought pursuant to Paragraph 4 or for a period of fifteen (15) business days (as observed in the location of our principal place of business) after such proceeding is concluded. You may transfer administration of your domain name registration to another registrar during a pending court action or arbitration, provided that the domain name you have registered with us shall continue to be subject to the proceedings commenced against you in accordance with the terms of this Policy. In the event that you transfer a domain name registration to us during the pendency of a court action or arbitration, such dispute shall remain subject to the domain name dispute policy of the registrar from which the domain name registration was transferred.
9. Policy Modifications.
We reserve the right to modify this Policy at any time with the permission of ICANN. We will post our revised Policy at at least thirty (30) calendar days before it becomes effective. Unless this Policy has already been invoked by the submission of a complaint to a Provider, in which event the version of the Policy in effect at the time it was invoked will apply to you until the dispute is over, all such changes will be binding upon you with respect to any domain name registration dispute, whether the dispute arose before, on or after the effective date of our change. In the event that you object to a change in this Policy, your sole remedy is to cancel your domain name registration with us, provided that you will not be entitled to a refund of any fees you paid to us. The revised Policy will apply to you until you cancel your domain name registration.
©2000, 2002 The Internet Corporation for Assigned Names and Numbers. All rights reserved.
Standard Terms for ISOMEDIA Shared Hosting Special Pricing
This special pricing has the following conditions:
•Service is provided on a month to month basis, no contract required.
•All accounts are assigned a shared IP address, except SSL accounts which are eligible for a dedicated IP address.
•Additional hard drive space is provided in 1GB increments, for an additional $10/month charge.
•Additional monthly transfer over the amount included with each plan is provided in 10GB increments, for an additional $10 per 10GB.
•The Standard Hosting Plan is based upon E-Mail and Web-based technical support only. Telephone technical support is available for a fee of $1.95/minute ($2.95 CDN/min in Canada), with a cap of $25 per incident.
•The Professional Hosting, and Premium Hosting plans include free E-Mail, web-based, and telephone technical support.
•Unless indicated otherwise, all prices shown are in United States dollars.
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