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Network Abuse Policies
System abuse is strictly prohibited. ISOMEDIA.COM may terminate or modify service immediately and may bill for any resulting support charges if the client engages in system abuse. Following is a list of actions, which are defined to be system abuse. This list is non-exclusive; any action about which there is any doubt should be referred to ISOMEDIA.COM for evaluation.
Actions which constitute system abuse include, but are not limited to:
1) Attempting to circumvent user authentication or security of any host, network, or account on ISOMEDIA.COM systems or the Internet at large ("cracking").
2) Attempting, in any way, to interfere with or deny service to any user or any host on the Internet.
3) Forging email or USENET posting header information.
4) Sending large numbers of unsolicited mail messages (i.e."junk mail") this includes adding or attempting to add addresses to any mailing list without explicit positive consent of the addressee.
5) Forwarding or posting "chain letters" (multiple forwarding) of any type.
6) Posting inappropriate messages to USENET newsgroups e.g., posting large numbers of unsolicited posts indiscriminately ("spamming"), or posting encoded binary files to USENET newsgroups not specifically named for that purpose.
7) Attempting to cancel, supersede, or otherwise interfere with email or USENET posts other than one's own.
8) Engaging in harassment, whether through language, frequency, or size of messages.
9) Using an account at another provider to promote an ISOMEDIA.COM Web site in an abusive manner.
10) Using an ISOMEDIA.COM account or network connection to collect replies to messages sent from another provider which violate these rules or those of that provider.
11) Reselling ISOMEDIA.COM services to third parties who do not abide by these guidelines.
12) Placement of copyrighted or trademarked information on servers maintained by ISOMEDIA.COM.
13) Using ISOMEDIA's system or equipment in support of activities that would, if conducted on ISOMEDIA's system, violate ISOMEDIA's Network Abuse Policies.
14) Any activity which ISOMEDIA believes, in its sole judgment, to be in support of spamming activities.
15) Any entry into ISOMEDIA's website or system to extract data is unauthorized and prohibited, unless it relates directly to evaluating or using ISOMEDIA's commercial or residential services.
16) Automated or manual generation of network traffic to simulate hits to blogs or other web-sites for reasons other than the good-faith intention of an Internet user to visit a Web site to purchase goods or services or to obtain information, or with the intent to promote an unrelated web site. Examples: Click Fraud, Referer Log Spamming, Web-based comment spam.
17) Damage to any equipment in the customer's possession, which is owned by ISOMEDIA, will void the warranty on that piece of equipment and the customer will be responsible for paying for any resulting repairs or replacements.
18) Excessive bandwidth usage is defined as using more than 75% of the maximum allowed bandwidth for more than 72 hours in any month. If a customer's use of the service is found to be excessive, ISOMEDIA may, in its sole discretion, place additional restrictions on the customer's service, and suggest an upgrade of the customer's service plan.
19) All telephony devices connected to the integrated telephone ports on the customer's network must comply with FCC standards for operation on United States telephone networks. Use of telephony equipment not designed for United States telephone networks is expressly forbidden. Customer will be responsible for paying for any resulting repairs or replacements or other losses under this paragraph.
Transmission of Unsolicited Bulk E-Mail
ISOMEDIA does not authorize the use of its proprietary computers and computer network to accept, transmit or distribute unsolicited bulk e-mail sent from the internet to its customers. ISOMEDIA does not authorize the harvesting or collection of screen names from its equipment or customers for the purpose of sending unsolicited bulk e-mail. ISOMEDIA reserves the right to take all legal and technical steps available to prevent unsolicited bulk e-mail or other unauthorized e-mail from entering, utilizing or remaining within the ISOMEDIA system. Unauthorized use of the ISOMEDIA system in connection with the transmission of unsolicited bulk e-mail or counterfeit or misleading e-mail may result in substantial civil penalties against the sender, including those provided by the Washington Commercial Electronic Mail Act (Wash. Rev. Code Chapter 19.190 et seq.) and the federal Computer Fraud and Abuse Act (18 U.S.C. sections 1030 et seq.).
Anyone who believes there is a violation of this Policy should direct that information to abuse@isomedia.com.
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