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SpamCatcher
ISOMEDIA's SpamCatcher is a custom spam filtration system created by the engineers at ISOMEDIA. The system targets unwanted and obnoxious spam Emails and stores them in an alternate mailbox. Unlike most spam filtering systems, SpamCatcher allows you, the user, to manage the spam collected. Access to this system will enable you to eliminate unwanted messages while preventing the loss of important ones. SpamCatcher features an option to make email addresses exempt from the spam filtration system.
SpamCatcher is FREE for ISOMEDIA Internet access clients with ISOMEDIA, Pioneer, and CNW domains. If you have a Pioneer domain, just follow the instructions below, using your current username and password to enable it. With SpamCatcher, the power is in your hands. You decide when and how you want to use it and best of all-it's FREE.
How to activate SpamCatcher
How to deactivate SpamCatcher
How to allow an Email address bypass SpamCatcher
How SpamCatcher and VirusCatcher Work
If at anytime you need help with any of the instructions or features, please send an Email to support@pioneernet.net.
VirusCatcher
VirusCatcher, a system included with SpamCatcher, is a great addition to this filtration system. With the new VirusCatcher, the sender and recipient will be alerted of any virus via Email and the virus will be eliminated immediately. This helps ensure your inbox is not attacked. This system is a comprehensive solution designed to eliminate the hassles you have with your personal or business Email, and helps to rid your inbox of Email-spread viruses. VirusCatcher has already been activated for all Pioneer Internet access customers!
If at anytime you need help with any of the instructions of features, please send an Email to support@isomedia.com.
Activate SpamCatcher
1. Go to the WEBMAIL system at http://webmail.pioneernet.net
2. Login with your username and password.
3. In the upper right hand corner there is a drop down box called "Account Options" drop it down and select "Change My Processing Rules"
4. Click the "ADD" button to add a rule
5. You will see the first option is a drop down box. Select "Header"
6. For the next option you want to select "Contains"
7. Leave the "Match Case" check box blank
8. In the Search String box type: LEVEL= \*\*\*\*\*
(Important: There is a space after the = sign above.)
Note: The Number of \* equals the level of SPAM filtering you would like. Five \* is the default and somewhat aggressive. If you would like to be less aggressive, you can add more \*. Our recomended levels are: 5 = agressive, 10 = medium, and 25 = tolerant Keep in mind this rule can be modified at any time.
9. The bottom section of this form is the section labeled "to the Mailbox" The box to the right has "<new>" In the next box type: SPAMBOX.
This will direct any spam into this box and you will be able to access this box from the main menu.
10. Click the Add button. The rule is enabled and SpamCatcher is on.
Important: In order for SpamCatcher to work, the SpamCheck rule must be at the bottom of the listed rules.
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Deactivate SpamCatcher
1. Go to the WEBMAIL system at http://webmail.pioneernet.net
2. Login with your username and password
3. In the upper right hand corner there is a drop down box called "Account Options" Drop it down and select "Change My Processing Rules"
4. Click "Delete" to the right of the rule that has the value: SpamCheck\: LEVEL=\*\*\*\*\*
5. You have now Deactivated SpamCatcher
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Allow an Email address to bypass SpamCatcher
1. Go to the WEBMAIL system at http://webmail.pioneernet.net
2. Login with your username and password
3. In the upper right hand corner there is a drop down box called "Account Options" Drop it down and select "Change My Processing Rules"
4. Click the "ADD" button to add a rule
5. You will see the first option is a drop down box. Select "FROM"
6. For the next option you want to select "Contains"
7. Leave the "Match Case" check box blank
8. In the Search String box type: user@domain.com
Note: user@domain.com should be the email address of the user you want to whitelist. You can add just the domain here "domain.com" to whitelist an entire domain. Keep in mind this rule can be modified at any time.
9. The bottom section of this form is the section labeled "to the Mailbox" Drop down the box to the right and select: "Inbox" Leave the next box blank.
This will direct any Email from this email or domain to the inbox
10. Click the ADD button.
11. You will now see the list of rules. The rule you just created is at the bottom of the list. It must be above the SPAMCHECK rule so just click on the "up" link to the right of your rule to move it up above the SPAMCHECK rule.
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