• Extensive 14 years of experience in vocational rehabilitation, disability and employment services with disabled population. Fluent in American Sign Language.
• Responsible to manage an approximate annual state budget of $140,000 and provide timely services to the disabled individuals on my caseload.
• Long track record of strong team performer matched with the ability to work independently. High productivity, consistently complete reports and meet deadlines. Conscientious, detailed-oriented and dedicated worker. Excellent case management and organizational skills.
• In 1996, I had the highest successful placement rate of putting people with disabilities to work in my region.
• High enthusiasm and ability to handle computer problems and teach computer skills to staff. Familiar with many software applications and strong knowledge of PC basics.

DEPARTMENT OF SOCIAL & HEALTH SERVICES, Divisional of Vocational Rehabilitation (DVR), Everett, Washington, 1991 to present.

The overall scope of my work is to assist people with disabilities to prepare for, obtain and retain employment.

Vocational Rehabilitation Counselor (1991 to present).
• Provide direct delivery of vocational services and caseload activities to the disabled population.
• Perform client intakes and collect background information. Determine eligibility by medical, psychometric and case study diagnosis information.
• Counsel and guide participants by using counseling techniques, vocational assessments and Individual Written Rehabilitation Plan. Set up vocational services with vendors and certified providers.
• Foster self reliance among participants and eliminate barriers to employment by offering medical restoration, job accommodation and training services.

Acting Regional Employment Consultant (1996).
• Planned and organized regional employment goals and employment outcomes.
• Developed program linkage, community resources, program accessibility to community and employers through consultation, education and networking regarding disabilities needs and DVR services.
• Provided technical assistance and training on employment trends and job search skills to counselors, staff and participants.

Regional Assistant Trainer (1994 to present).
• Teach Service Tracking & Reporting System (STARS), Windows 3.x, 95 & NT, MS Word, Washington Occupational Information System (WOIS), Internet, Intranet, and OASYS applications to staff.
• Performed minor PC repairs and troubleshooting. Set up hardware equipment in offices. Served back up for Computer Information Consultant during absences.
• Handled field calls and questions from staff as Regional Help Desk resolved any problems or questions.

HEARING, SPEECH & DEAFNESS CENTER, Seattle, Washington, 1988 - 1991.

The overall objective of this employment was to provide direct job search placement activities with hearing impaired clients.

Vocational Specialist
• Maintained a caseload of job ready disabled clients for employment placement for PWI grant and provided similar services as fee for services to DVR.
• Contacted and visited numerous employers to locate and develop job opportunities. Also provided training, follow up services for the participant, DVR and employer. Conducted week long job search workshops.
• Provided technical assistance and presentations to increase awareness on disability related issues. Compiled and developed an Employer Packet which keeps the disability related information on hand for the employers.

NEBRASKA COMMISSION FOR THE HEARING IMPAIRED, Omaha, Nebraska, 1986 - 1988.

The overall mission was to provide hearing impaired information, resources and services to the general population in Eastern Nebraska.

Field Representative
• Coordinated NCHI Answering Services (TDD-Voice Telephone communication Relay System in Omaha) and NCHI/Pioneer TDD Loan Program.
• Located and assessed services in Eastern Nebraska and served as a resource or contact person.
• Counseled individual on general basis and referred them to appropriate agencies or resources for assistance.
• Consulted with agencies in developing procedures and policies to provide services to the hearing impaired citizens. Initiated, coordinated and assisted projects in efforts to improve services.
• Wrote and collected stories for the NCHI Newsletter and Hearing Impaired video Information Service.
• Assisted with the Interpreter Referral Service, sign language interpreter evaluations and Lions Hearing Aid Bank.

• M.S., Counseling, Major: Rehabilitation Counseling: Deafness, Western Oregon State College, Monmouth, Oregon, June 1986.
• B.F.A., Visual Design, Major: Photography, University of Oregon, Eugene, Oregon, December 1982.