ISOMEDIA - Business Internet Solutions

ISOMEDIA's managed monitoring services are available options for any dedicated or colocated server. ISOMEDIA managed monitoring services are ideal for those servers that require monitoring and 24/7 service response of critical Internet services. Includes monitoring of up to 10 service/data points, 1 hour per month of administrative assistance during normal business hours. Administrative hours purchased across multiple servers are pooled.

Plans	# Servers	Setup	Monthly	Admin Hours	Extra Hours	After Hours
Single Server	1	$50	$50	1	$100/hour	$150/hour
Multi-Server	2	$100	$100	2	$75/hour	$125/hour
Additional Server	1	$50	$50	1	$75/hour	$120/hour

 

Advanced Managed Monitoring Service
For monitoring and 24/7 service response of more complex critical Internet servers. Includes monitoring of up to 20 service/data points, OS patch maintenance, 4 hours per month of administrative assistance. Administrative hours purchased across multiple servers are pooled.

Plans	# Servers	Setup	Monthly	Admin Hours	Extra Hours	After Hours
Advanced Single Server	1	$75	$300	4	$75/hour	$112.50/hour
Advanced Multi-Server	2	$150	$400	4	$60/hour	$90/hour
Additional Advanced Server	1	$75	$100	1	$60/hour	$90/hour

 

Hourly Management Services
For hourly server management on-site, or remote assistance, for colocation customers. Administrative hours purchased across multiple servers are pooled.

Plans	Setup	Monthly	Admin Hours	Extra Hours	After Hours
Managed On-site Assistance – 1 Hour	$0	$80	1	$100/hour	$150/hour
Managed On-site Assistance – 5 Hours	$0	$300	5	$75/hour	$112.50/hour
Managed On-site Assistance – 10 Hours	$0	$500	10	$60/hour	$90/hour

 

Managed Monitoring Service Details
Monitored service and data points are simply measures of a server's or application's performance and health. Typical checks include: HTTP response time, ping response time, FTP availability, terminal services availability, hard drive utilization, CPU load, database availability, SMTP response time and availability, etc.